Return Policy

Return Policy


We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy. Please review the details below:

Return Period
You have 3 days from the date of delivery to initiate a return.

Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it.

Return Process
Initiate the Return: Contact our customer service team at info@rencollection.com within the return period to initiate the return process.

Shipping: Customers are responsible for return shipping costs.

Refund
Upon receiving and inspecting the returned item, we will notify you of the status of your refund. If the return is approved, a credit will be applied to your original method of payment.



Contact Information
If you have any questions about our return policy, please contact us at info@rencollection.com.

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Rugs fill our lives with beauty. From the contemporary to the traditional, these works of art have a way of giving us a foundation that grounds us, soothes our souls, and warms our homes.